Purchase terms and conditions
You can purchase the book via credit card or paypal.
If you would wish to buy a larger amount of books please contact us directly.
Once payment is made you can not cancel the order. Please see refund policy.
We accept only EUR currency.
Delivery terms and condition
One payment is made the book will be shipped to you in maximum 2 business days. Business days are Monday to Friday.
For European countries the book will be delivered to you by DHL in maximum of 10 days,
For all non European countries the book will be delivered to you in maxium of 30 days.
The price of shipping for all European countries is 15 EUR.
The price of shipping for all non European countries is 25 EUR.
Refund policy
Once payment for the book is made the book will be shipped in maximum 2 business days. In that time the order can not be cancelled.
The book is only refundable if the item was damaged because of transport. For proof of damaged goods please send photos of the book ( 3 photos front back and side) to publishing@newmoment.si. In the email you must state your order number and shipping details. If the protective plastic foil is removed from the book the book is not refundable.
After you send an email containing all of the stated above we will reply in maximum of 3 business days. In this email we will inform you of a refund option or a denial of refund.
If the refund is approved we will give you an option of obtaining another copy of the book (free of charge and free shipping) or an option of money refund based on your preferences.
If you choose the fund refund option:
The money will be sent to the card number that completed the purchase or the paypal account that completed the purchase.
If you choose to receive a replacement book:
For European countries the book will be delivered to you by DHL in maximum of 10 days,
For all non European countries the book will be delivered to you in maximum of 30 days.
If you would not receive the book at this time please contact us.